Jaci Carroll Staffing is recruiting for a Medical Receptionist for a busy outpatient medical practice in the Greater Waterbury area. The office schedule will encompass the hours of operation for the practice and will be as follows: Monday & Tuesday 7:00am-1:30pm, Wednesday & Thursday 1:00pm-7:30pm, and rotating morning/evening hours Friday until close at 6pm. These are contract to hire positions paying between $16-$18/hr depending on prior experience. A full benefit package will be offered at time of permanent hire, which will include health benefits, IRA Match, 6 paid holidays- 2 weeks of PTO accrued per year, and employee discount on in office services. Office attire, scrubs not required.

These Medical Receptionists will be the first point of contact to all of the incoming patients and guests and will be a vital part of the team. Duties include:

• Greet patients and others in a professional and courteous manner; answering questions and referring inquiries to the appropriate personnel.

• Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)

• Answer phones with great customer service phone ability. Frequent interaction with doctors’ offices, labs, hospitals and patients.

• Schedule appointments; collecting copays, posting and reconciling payments. Monitor schedule to help with patient schedule which will determine what reports/forms are necessary to get prior authorization from insurance carrier

• Receive incoming faxes and be able to understand the necessary steps to preparing/updating patient charts

• Verify insurance coverage/benefits using online web pages of carriers

• Preparing/updating patient charts not limited to: gathering and researching all necessary information case by case

• Preparing and sending medical records

• Maintain organization and cleanliness of clinic.

• Keep records and inventory of office supplies and equipment

• Assist with mini-projects when time allows.

Requirements:

• Must have good listening skills and compassion for all patients

• Must have a strong ability to multi-task, be able to prioritize daily responsibilities, be detail oriented and work well in a fast-paced office environment

• Prior use and understanding of Microsoft Office is required

• Prior medical office experience is preferred, but will train the right person.