About the Role
Jaci Carroll Staffing is recruiting for a Medical Receptionist for a busy outpatient medical practice in the Greater Waterbury area. The office schedule may be a mix of morning and evening shifts between the following hours: Monday-Friday 7am-1:30pm and Monday-Thursday 1pm-7:30pm, Friday 11:30am-6:30pm. These are contract to hire positions paying between $16-$18/hr depending on prior experience. A full benefit package will be offered at time of permanent hire, which will include health benefits, IRA Match, 6 paid holidays- 2 weeks of PTO accrued per year, and employee discount on in office services. Office attire, scrubs not required.
These Medical Receptionists will be the first point of contact to all of the incoming patients and guests and will be a vital part of the team. Duties include:
Greet patients and others in a professional and courteous manner; answering questions and referring inquiries to the appropriate personnel.
Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc.)
Answer phones with great customer service phone ability. Frequent interaction with doctors’ offices, labs, hospitals and patients.
Schedule appointments; collecting copays, posting and reconciling payments. Monitor schedule to help with patient schedule which will determine what reports/forms are necessary to get prior authorization from insurance carrier
Receive incoming faxes and be able to understand the necessary steps to preparing/updating patient charts
Verify insurance coverage/benefits using online web pages of carriers
Preparing/updating patient charts not limited to: gathering and researching all necessary information case by case
Preparing and sending medical records
Maintain organization and cleanliness of clinic.
Keep records and inventory of office supplies and equipment
Assist with mini-projects when time allows.
Must have good listening skills and compassion for all patients
Must have a strong ability to multi-task, be able to prioritize daily responsibilities, be detail oriented and work well in a fast-paced office environment
Prior use and understanding of Microsoft Office is required
Prior medical office experience is preferred, but will train the right person.
About the Company